Whether you need help selecting the right product, troubleshooting an application issue, or planning a lubrication programme review — our technical team is here to help.
Our technical team has hands-on knowledge of industrial and automotive lubrication. We're here to help businesses make better product decisions, avoid costly errors, and get the most from their lubricants.
Use the form below to submit a technical support request. We'll respond during business hours, typically on the same or next working day. For urgent queries, please call us directly.
📞 Need a fast answer?
Call us on 0800 000 0000 — Mon to Fri, 8am–5:30pm
We look at your actual equipment and operating conditions, not just give generic advice.
All recommendations are supported by product technical data sheets and specification sheets.
Changing suppliers or products? We'll guide you through compatibility checks and drain-fill procedures.
These are some of the most frequent technical queries our team handles. We can help with all of them.
Not sure which grade or type of oil or grease to use? We'll help you choose correctly based on your equipment, conditions, and OEM specifications.
Changing from one lubricant brand or type to another? We'll advise on compatibility, flushing requirements, and crossover products.
Mixing incompatible greases can cause failure. We'll check thickener and base oil compatibility before you commit to a product change.
Interpreting oil analysis results or looking to start an oil analysis programme? We can help you understand what the data means for your equipment.
Experiencing excessive wear, overheating, foaming, or contamination? We can help diagnose whether the lubricant is contributing to the problem.
Questions about ISO VG grades, SAE classifications, or understanding viscosity index? We'll explain it clearly and practically.
Technical Data Sheets (TDS), Product Data Sheets (PDS), and Safety Data Sheets (SDS) are available for all Midshire Lubricants products. Request documents via the form below or directly from your account manager.
Detailed product performance data, viscosity specifications, and test results for all products in the Midshire range.
Request TDSApplication summaries, typical uses, key benefits, and storage guidance for each product in the range.
Request PDSGHS/REACH-compliant SDS documents for all products. Required for COSHH compliance and workplace safety.
Request SDSSally can help triage your technical query, point you to the right product documentation, or escalate your question to a member of our technical team.
For complex technical questions that require detailed analysis, please use the form below to submit a full technical support request.
Fill in as much detail as you can about your application, equipment, and the question or issue you're facing. The more information you provide, the more useful our response can be.